Shipping policy
Most orders ship within 2-3 days of the order being placed. A tracking number will be sent when your order ships. Pick up orders are available for people who live in Valley Center, CA area. I will email you when your order is ready for pick up. All orders ship using either USPS First Class or UPS Ground based on the size of the item. Shipping is currently only available within the USA. If you need expedited shipping, please contact me and there may be additional charges for shipping.
Made to order or custom order items will require extra time for production and shipping (this will be noted on the item description if applicable). These orders typically require two to three weeks to complete and are then shipped using one of the methods listed above. . During the holiday season the cut off to receive a made to order or custom order will be December 4th.
If you need expedited shipping you will need to contact me.
custom orders
As each item is made individually colors, waves, and proportions may vary with each resin batch. If you would like items to match, please let me know so I can use the same batch of resin.
Each shape is hand cut using various saws and woods so variations may occur.
returns & Exchanges
Each piece you order is an original. Returns & refunds are not accepted. If an item has arrived damaged from the shipping process, please contact me to have a replacement created for you or a refund issued.